FAQ’s

Answers to the most frequently asked questions.

 

Q:     How old does my child have to be to get started?

A:     Our Parent-Tot classes start as young as 18-months old.  Recreational classes (without parent participation) typically start at age 3 or 4.  And keep a close eye as we will soon begin offering baby class time for parent and pre-walking infant.

 

Q:     How do NGTC prices compare to other gyms?

 A:     We are proud to offer the best value in gymnastics training in the entire Portland Area.  Our prices are more expensive than other gyms in the area.  We invest a great deal of time and money into training and continuing ed for all our coaches and staff.  So, even though you will pay a little more at NGTC, your child will learn more and improve faster with our professional staff and enhanced class structure.

Additionally, while other gyms charge a "session" tuition cost, our tuition is always calculated on a monthly basis.  This saves you at least one – two payments per year.  Also, our student : teacher ratio is far under what other gyms offer (we max out at 8:1 while most gyms are 12:1). 

 

Q:     What if I'm not sure my son/daughter is going to like gymnastics?

A:     We encourage you to call, email or stop-by the office and sign-up for a free trial-class.  There is never any charge for this trial, and it gives you the chance to see if your child is going to like gymnastics, the coaches, etc. before investing any money.

 

Q:     Is there a dress code?

A:     Yes.  For the safety of your child, we ask that he/she wear sweats or shorts, and a t-shirt or tank-top.   Leotards for girls are a good idea as they keep clothing from catching on any equipment.   Hair should always be pulled-back in a pony or pigtails if it is longer than shoulder length.

 

Q:     How early do I need to have my child at the gym prior to class?

A:     We usually recommend at least 5-minutes early so that your child can change and be ready to go when class starts.

 

 Q:     Which side should I be dropping and picking-up my son/daughter?

A:     Recreational gymnasts start in the smaller (North) gym, and should therefor be dropped off at the main office entrance.  Team gymnasts (boys and girls) should be dropped-off at the Team (South) entrance. 

 

Q:     How do I get my son/daughter on team?

A:     Team is by invitation only.  Try-outs are held periodically during which time the coaches have a chance to evaluate each gymnast.   If you believe you and your child wish to pursue a position one of our competitive teams, we encourage you to let the office know so that we can inform you of any upcoming try-out times and answer any other questions you may have.

 

Q:     Does NGTC accept every child that applies for a recreational or team class?

A:     We would love to allow every child an opportunity to learn gymnastics at NGTC.  Unfortunately, do to safety concerns for all our students and coaches, we reserve the right to refuse service to those students and/or families that are deemed by the staff and/or coaches, not to be a good fit for our gym for whatever reason.

 

Q:     We will be away on vacation for a couple classes.   Can we do a make-up class?

A:     Absolutely.  We ask, however, that you call or email the office prior to the missed classes, otherwise your request for a make-up class may be rejected.  Please check with the front desk to schedule a make-up class.

 

Q:     When are payments due?

A:     Payment is due on the first of each month.  We encourage you to contact the office or stop by the front desk and be set-up for auto-pay.  We do charge a $25 late-fee for payments received after the 1st of each month.

 

Q:     What form of payments do you accept?

A:     Cash, Check, Mastercard, and Visa are all accepted.

 

Q:     Are family/ friends allowed to watch?

A:     We encourage this!  We've got a fair amount of seating available to watch, and a kids play area upstairs for the little ones!  However, please note that we don't allow any spectators to be seated or standing on the blue carpet floor, or in front of the boys equipment, adjacent to the coaching offices in the larger gym.  We ask that you NOT walk on teh blue carpet at any time, unless escorted, as it puts our gymnasts, and yourself, in jeopardy of injury.  If you wish to watch your child if he/she goes into the other gym, please walk around the West end of the building to the other side.  Thank you for your cooperation in this matter.

 

Q:     What is your policy should we need to drop a class?

A:     To help us maintain proper class sizes and ensure each class is fun and effective, we require a minimum of one-month (30 days) notice prior to your last class.  This notice must be in writing on one of our NGTC Account-Hold forms, and turned into the office staff.  They will assist you in pro-rating the time remaining based upon your son/daughters current rate.

 

Q:     When do you have Open Gym (Parent's Night Out) times?

A:     Open Gym, many times referred to as Parent's Night Out, is a great way to let the kids play at the gym in a fun, safe, professionally supervised environment while the parents do whatever they wish.  Currently, we offer Open Gym times every Friday Night, from 7pm – 10pm.  Prices are $17 for drop-ins, and only $13 if you sign-up prior to Friday.  We also offer our Gresham and East Portland Area friends a Wednesday Open Gym option!  Every Wednesday at 11-Noon for ages Toddler – Teen for only $5, your child gets a chance to play on all our equipment for the full-hour!  

PLEASE NOTE:  Parent's Night-Out Open Gyms are MOVING TO SATURDAY NIGHTS!  Beginning this September, 2016, our very popular Parent's Night Out Open Gym, traditionally held every Friday night, is moving to Saturdays at a slightly earlier time!  Beginning with the Friday, September 9, 2016 Open Gym, times will change to Saturday 6-9pm.  All other details regarding open gym will remain the same.

The reason for this change is that our gym is simplyl too full during the week to continue to host the large open gyms we enjoy while still having classes and team practices.  Saturday night PNO Open Gym's will give open gym'ers the entire gym to play in for the entire 3-hours!!!

 

Q:     What is the inclement weather closure procedure?

A:     NGTC follows the Gresham/Barlow School District  Inclement Weather Closures.  If you see that Gresham/Barlow is closed due to weather, NGTC will also be closed.  If you are still in question, we always post this information on our Facebook page and in our Blog on this website.

 

Q:     Can I purchase the needed leotards,etc. at NGTC?

A:     Yes.  We stock a large selection of leotards in every size in our Pro-Shop.  Shorts, tape, bags, water bottles and a wide variety of other items your gymnast may need are always ready for quick pick-up in the Pro-Shop.

We also stock a number of different styles of shorts, shirts and gymnastic must-haves!  Stop by the proshop and check it out the next time your in.

 

Q:     How does NGTC communicate news and information about my account and happenings around the gym?

A:     For several years, NGTC was the only "Green" business geared entirely toward kids, in the East Portland / Gresham area.  As such, we try to use electronic communication whenever possible.  We send out emails to the email account(s) on record (those can be changed or new ones added in the NGTC Parent Portal) on a regular basis.   We do, however give out fliers to the gymnasts when an important event is coming up.  

 

Didn't find your question here?  Please don't hesitate to call, email or stop-by anytime.  We'd be happy to answer any questions you may have.

Serious Training…Serious Fun