FAQ’s
Below are answers to the most common questions we are asked.
Q: How old does my child have to be to get started?
A: Our Parent-Tot classes start as young as 2-years old. Recreational classes (without parent participation) typically start at age 4.
Q: Is there a dress code?
A: Yes. For the safety of your child, we ask that he/she wear sweats or shorts, and a t-shirt or tank-top. Leotards for girls are a good idea as they keep clothing from catching on any equipment. Hair should always be pulled-back in a pony or pigtails if it is longer than shoulder length.
Q: How early do I need to have my child at the gym prior to class?
A: We usually recommend at least 5-minutes early so that your child can change and be ready to go when class starts.
Q: How do I get my son/daughter on team?
A: Team is by invitation only. Try-outs are held periodically when the coaches have a chance to evaluate each child. If you believe your child wishes to pursue a position on a competitive team, we encourage you to let the office know so that we can inform you of any upcoming try-out times.
Q: Does NGTC accept every child that applies for a recreational or team class?
A: We would love to allow every child an opportunity to learn gymnastics at NGTC. Unfortunately, do to safety concerns for all our students and coaches, we reserve the right to refuse service to those potential students that are deemed by the staff and/or coaches, not to be a good fit for our gym for whatever reason.
Q: We will be away on vacation for a couple classes. Can we do a make-up class?
A: Absolutely. Please check with the front desk to schedule a make-up class.
Q: When are payments due?
A: Payment is due at the first of each month. We encourage you to contact the office or stop by the front desk and be set-up for auto-pay.
Q: What form of payments do you accept?
A: Cash, Check, Mastercard, and Visa are all accepted.
Q: Are family/ friends allowed to watch?
A: We encourage this! We've got a fair amount of seating available to watch, and a kids play area upstairs for the little ones!
Q: What is your policy should we need to drop a class?
A: To help us maintain proper class sizes and ensure each class is fun and effective, we kindly ask that you provide at minimum of 2-weeks notice prior to your drop-date. We will pro- rate the time remaining based upon your son/daughters current rate.
Q: When do you have Open Gym times?
A: Open Gym is a great way to let the kids play at the gym in a fun, safe, professionally supervised environment while the parents do whatever they wish. Currently, we offer Open Gym times every other Friday Night, from 7pm – 10pm. Please check the schedule to find an open gym week that works for you. We don't require pre-payment, but ask that you kindly notify the office or drop-in and sign your child up as it better helps us plan our staff hours!
Q: Can I purchase the needed leotards,etc. at NGTC?
A: Yes. In fact, we are very proud of our ability to offer top of the line leotards from famous designers at prices below what you could purchase them for anywhere else in the Portland area!